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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 517-349-2210 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

 
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2023 Customer Reviews +

  • Nikki Vaive Photography
    We have purchased from the Pilgrim House a few times & we are pleased with the items that we purchased. From our sofas to our wall cabinet, they are quality made. If you are looking for furniture that will last we highly recommended the Pilgrim House.
  • Celeste Frawley
    We purchased a hydraulic-lift recliner chair from the Pilgrim House store in Okemos, MI. The sales associate, Andy was most patient, informative, and helpful. This chair was essential to my husbands comfort and mobility after he suffered a stroke. Tragically, he passed away before he could return home. Even though the chair purchase was beyond the return time allowance, the Pilgrim House picked up the chair and issued a full refund. We are so grateful for their compassion and humanity at a time when every kindness helps.
  • Kim OBrien
    Tamar was a very helpful, knowledgeable and kind sales person. I originally expressed feeling overwhelmed by designing our own couch, but Tamar’s patience and familiarity with the furniture took us step by step through and I even enjoyed the process! Pilgrim house has a relaxed atmosphere that makes furniture shopping easy and they have very high quality products. This is our third shopping experience with them and we’ll continue to return for all of our furniture needs!
  • Barbara Hoevel
    Helpful and fast
  • D M
    We thoroughly enjoyed our experience at Pilgrim House. The staff is very knowledgeable and go out of their way to help you throughout the process. Pilgrim House has an extensive inventory of quality furniture in their multi-level showroom and they are happy to spend as much time as you need to ensure that you're fully informed so you can make a purchasing decision that you'll be comfortable with for years to come. I called with several questions about a particular piece of furniture and had a call back with all the answers within minutes. Delivery and set-up were quick and easy as well. We've been to the Pilgrim House several times in just the past few weeks and have made a number of purchases and plan a return trip very soon.
  • Sherl McVay
    Great selection and everyone is nice and helpful
  • Jeff Young
    Bernie was great to work with. Informative but not pushy, and new the product well. Able to answer all questions that we had. Pilgrim House is top notch and this our third major purchase with them.
  • Diana Morehouse
    First visit. I was shopping for a new dining set that would last. I had been to seven, well known furniture companies before stopping here. This is the only place I found that has QUALITY built furniture. I mean SOLID WOOD and steel. I wanted a specific size and a unique look… They are building it for me. I cannot wait to see the results!
  • kevin thatcher
    I just bought all my out door furniture here. This store is one of a kind and very unique. I bought an outdoor set with a swing and an outdoor fireplace to match it. I can't wait for it all to come in. The sales guy Bernie was super helpful and friendly. I never felt over pressured to buy and I can't wait for my furniture to come in.
  • Kathy Partlow
    We have shopped at Pilgrim House for some time and have purchased several pieces of furniture. The customer service is outstanding. The sales people are knowledgeable and NEVER pushy. The quality of the furniture is excellent. Because I believe it's the best furniture store in the Lansing area, I always end up buying here!
  • Jason Block
    Laura was terrific and helped us find exactly what we were looking for. They delivered today and we are thrilled with how they look!
  • Mark Anderson
    Excellent all around - Showroom, all of the sales people that helped us, quality of furniture. Very happy! Will definitely shop here again.
  • Emily Griffore
    Andy was great! Very helpful and kind.
  • Barb Maki
    Bernie Thompson at the Pilgrim House is a great salesperson. He directs you where you need to look and let's you shop checking in perodically for questions. Very knowledgeable and personable.
  • Kari Radigan
    We first went in to look at dining room sets. Bernie helped show us around. He answered all our questions but wasn't pushy. We did order a dining set to be custom made and ended up going back 2 days later to order an entertainment cabinet to match. Bernie remembered us and was again extremely friendly and knowledgeable. We highly recommend Pilgrim House. Thanks again for your help Bernie.
  • k.c. sanders
    Always the best customer service. Find quality products I want at adorable prices.
  • Melinda Bach
    I found exactly what I was looking for at the Pilgrim house! The price was very affordable for a quality piece of furniture! If you want quality, this is the place to go!
    Laura was amazing and so helpful going above and beyond to help me find the perfect color to match my existing furniture. I will definitely shop Pilgrim House again!
  • Mark Manyen
    Bernie was a great help with picking out our new bedroom furniture. Not pushy and willing to work up numbers for several bedroom sets. High quality furniture. Can’t wait to get our new bedroom.
  • kristine tongusi
    We had been looking for new furniture for awhile and went to Pilgrim house in Okemos Michigan on a whim! Absolutely the best service! So many choices of quality furniture! They said it wouldn’t be done till late February, we were like okay we were willing to wait! Our sales lady(wish I could remember her name, I think it was Laura) was fabulous and patient in helping us choose a style and color! And believe me she was very patient!! And much to our surprise furniture was done early! We got it delivered and it is beautiful. The delivery men were fabulous and friendly and very careful and respectful of delivering it and setting it in our home!! Thank You Pilgrim House! We will return mostl definitely!
  • Theresa Keith
    Laura was very nice to work with and our furniture came in ahead of schedule. Love it!
  • Dave H
    Excellent prices and delivery service. Totally pleased with everything!
  • Amy Sochacki
    Great staff! Very helpful!
  • Victoria Dolton
    I enjoy shopping at the Pilgrim House. They have quality furniture. Bernie Thompson, Sales Consultant was so knowledgeable and helpful. Mr. Thompson is truly an asset to the Pilgrim House.
  • Walter Esselman
    They were a great help!
  • Wendy Cummings
    High quality Amish made furniture. Just beautiful
  • Dennis Patriarche
    Had another great shopping experience at the Pilgrim House. Have been purchasing furniture from here for over 40 years. Great quality and great service. Bernie was very helpful but not pushy. Confirmed what items were immediately available which was our concern. He made the whole experience enjoyable. Will continue to shop at the Pilgrim House!

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